WELCOME TO

ELITE MED WESTFIELD COOMERA

A unique family medical centre where our highly skilled doctors provide comprehensive coordinated healthcare services, promoting health and wellbeing as well as managing illness. Our GPs are independent clinicians and are responsible for all decisions regarding their patient’s medical treatment and healthcare. We have solutions for your health, your skin, your hormones and your sexual health all under one roof. Elite Med is conveniently located inside Priceline Pharmacy at Westfield Coomera. Here we offer a dedicated team of both male and female doctors.

CONTACT ELITE MED

OPENING HOURS

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 9:00 AM - 5:00 PM
Saturday CLOSED
Sunday CLOSED
Public Holidays CLOSED
YOUR LOCAL ELITE MEDICAL CLINIC
Elite-Med-Womens-Health

WOMEN'S HEALTH

Our GP’s care about helping women avoid disease, prolonging life & living happily.

Elite-Med-Mens-Health

MEN'S HEALTH

Our GP’s care about the social and psychological wellbeing of men and boys.

CHILDREN'S HEALTH

Our GP’s care for the health and wellbeing of children and their stages of development.

ANTENATAL CARE

We take care of you and your baby from conception, through to birth and beyond.

Antenatal Ultrasound

ANTENATAL ULTRASOUNDS

Receive a complimentary ultrasound with your antenatal visit – on site.

HEALTH ASSESSMENTS

Health assessments enable you to take a proactive look at your health & screen for diseases.

ANNUAL HEALTH CHECKS

We can help you identify early signs of health issues and give you solutions for a long healthy life.

Elite Med Immunisations

IMMUNISATIONS

Vaccines help reduce the risk of illness & protect you & vulnerable people who are too sick to be immunised.

Care Planning Elite Med

CARE PLANNING

A care plan is a management plan of a chronic condition which is managed by your doctor.

Minor surgery Elite Med

MINOR SURGERY

We perform minor surgery using short surgical techniques with local anaesthesia on site.

Mental Health Elite Med

MENTAL HEALTH

We can help you manage your emotional, psychological & social well-being to cope with life better.

WORK COVER

If you have suffered an injury & are unable to work, we can assist you in the process of returning to work.

PRP Injections Elite Med

PRP INJECTIONS

Platelet-rich Plasma therapy is used in aiding healing of injury and improving musculoskeletal problems.

Elite-Med-Cosmetics-Aesthetics-2

COSMETICS & AESTHETICS

Elite Skin is our Advanced Cosmetic Clinic, offering non surgical cosmetic treatments.

Elite-Med-Gold-Coast-Bio-Identical-Hormone-Therapy

HORMONE CLINIC

The Gold Coast Hormone Clinic offers bio-identical hormone therapy to rebalance hormones.

Elite Med Services

Most appointments are standard consultations. A full schedule fee of all other fees are available upon request.

Our medical centre operates on an appointment and walk-in basis. To book an appointment please call (07) 5570 7777 or book online by clicking the Book Now button. 

Urgent appointments will be seen by the next available GP. Please advise reception if you believe you require an urgent appointment. Urgent appointments will be triaged by the nurse on duty.

Walk-in appointments are accepted, however there may be an unavoidable wait as priority is given to patients who have a booked an appointment with their GP. All patients should present to reception with their current Medicare Card. At times you may experience a waiting period due to GPs tending to urgent or complex medical issues. We apologise for any inconvenience and appreciate your understanding.

Elite Med Family Medical Centre is a mixed billing practice and we offer bulk-billing to children under the age of 16 years old, Gold Coast students with a valid student card, pensioners over the age of 65 years old and DVA gold card holders.

STANDARD CONSULTATION
A consultation that lasts less than 20 minutes: $80.00
Medicare rebate: $38.20
Out of pocket: $41.80

LONG CONSULTATION
Between 20-40 minutes: $137.00
Medicare rebate: $73.95
Out of pocket: $63.05

INITIAL HORMONE CONSULTATION: $80.00

ANTENATAL CONSULTATION *Includes antenatal ultrasound: $80.00
Medicare rebate: $47.90
Out of pocket: $32.10

All childhood immunisations, repeat referrals, review of results and some procedures are bulk-billed.

Fees may vary due to the length and complexity of a consultation and are determined by the GP. Many complex services such as health assessments and management plans are also bulk billed. Payment of fees is required at the time of consultation.

We have EFTPOS facilities and accept Mastercard and Visa. Our staff, through our Medicare Ezyclaim and on-line services, are happy to lodge your Medicare claim enabling rapid rebates. Medicare offices are located in Ashmore and Southport.

Management of Patient Health Information – Our medical centre complies with all confidentiality and privacy obligations. Please refer to our privacy policy, or request a copy from reception. Our privacy policy is also online at www.medicross.com.au/privacy-policy

Our goal is to provide a quality and professional medical service in a comfortable and caring environment. We are happy to hear from you – should you have any concerns or suggestions, please telephone, write or email to the Practice Manager at this medical practice (contact details can be found in the contact info box).

From time to time this Practice invites patients to complete questionnaires on their views of the Practice and ways in which our service can be improved. These surveys are confidential.

We believe that problems are best dealt with through the Practice or alternatively our Head Office.

However, if we are unable to assist, you may prefer to contact the Office of the Health Ombudsman for handling complaints.

Office of the Health Ombudsman: PO Box 13281 George Street,  Brisbane Qld 4003, Phone: 133 646

www.oho.qld.gov.au

Our centre participates in the national, state or territory directory reminder systems, and centre specific reminder systems, which inform you of recurring healthcare issues such as annual checkups, care planning and immunisations. Please advise reception if you do not wish to receive reminders. Patients will be contacted for recall where clinically indicated.

Most issues are best dealt with in consultation with your GP who will endeavour to take your call where practical. At times, your GP may be attending to other patients and may need to return your call. Please inform our reception staff if your call is urgent.

Test results can be obtained in a booked consultation or we will arrange a mutually convenient time to call you with your results. Referrals to specialists must be made during a consultation and will not be provided from a phone request.

In unavoidable circumstances GPs may provide repeat referrals or scripts, however this is done at the GP’s discretion and may attract a fee.

National Home Doctor Service

Medical assistance is available after hours through the National Home Doctor Service.

Phone 13 74 25

Please call Triple Zero (000) or attend the nearest hospital in an emergency. The nearest hospital to the centre is: Gold Coast University Hospital, 1 Hospital Lane, Southport QLD 4215.

For patients with language difficulties a telephone translator service can be arranged on 131 450. For patients with hearing difficulties an Auslan interpreter can be arranged on 1300 287 526. Please advise the receptionist if you think this might be needed.

Elite Med provides the following Allied Health Services;

  • Dietician

  • Physiotherapy

  • Psychologist

  • Diabetes Educator

  • Exercise Physiologist

  • Chiropractor

Please ring our surgery on 07 5570 7777 to arrange an appointment or for further information regarding these services.

Patients are encouraged to take advantage of free vaccines made available by the Federal and State Governments. Please ask our nursing staff or your doctor for further details.

We book most consultations as standard consultations and do our best to keep to these times to prevent inconvenient delays to you.

If you feel that you require a consultation longer than a standard consultation, please inform the staff at reception and they will try and accommodate your needs.

When there is an urgent situation e.g. a patient has a heart attack, this will take precedence over booked patients and may create unforseen delays.

In order to monitor your health and fulfil our ethical and legal responsibilities, we require that you attend your doctor (or if your usual doctor is not available, one of the other doctors) in order to receive further prescriptions for your medications.

A medical certificate may only be issued after an examination by a doctor, so you will need to make an appointment to see the doctor.

Our practice can provide Health Assessments & Care Plans through our CDM Health Nurse.

We understand that unplanned issues can come up and you may need to cancel an appointment. If that happens, we respectfully ask for scheduled appointments to be cancelled at least 3 hours in advance for General Practitioners. Our doctors want to be available for your needs and the needs of all our patients. When a patient does not show for a scheduled appointment, another patient loses an opportunity to be seen.

There will be a fee of $50 ($25 for concession card holders) assessed if we do not receive a call to cancel the appointment. No part of this fee is claimable from Medicare. Failure to attend appointments without sufficient notice will result in a letter informing the patient of their non-arrival. Should a patient not attend their appointment three times in a row without cancellation and has not paid the fee, patient may be asked to seek treatment elsewhere.

MEET OUR DOCTORS AT
PROVIDING YOU WITH SPECIALIST MEDICAL CARE
Elite Skin Westfield Coomera

ELITE SKIN

Our Elite Skin Clinic specialises in non-surgical cosmetic procedures performed by doctors.

HORMONE CLINIC

The Gold Coast Hormone Clinic offers Bio-Identical Hormone treatments by our hormone specialist.​

Sexual Health Elite Med Gold Coast

SEXUAL HEALTH

Restore sexual confidence with the latest treatments with our Sexual Health Specialist at Elite Med.​

Elite Sculpt Westfield Coomera Elite Med

ELITE SCULPT

Elite Sculpt has the latest technology in non surgical Body Sculpting treatments on the Gold Coast.​