A medical certificate may only be issued after an examination by a doctor, so you will need to make an appointment to see the doctor.
Brygon Medical Centre is located in Upper Coomera. If you need an excellent GP in the Upper Coomera area please book an appointment with us today.
Medicross Brygon Medical operates an appointment system.
Doctors will discuss any other payments required with the patient before any treatment given.
Please ring our surgery on 07 5565 9299 to arrange an appointment or for further information regarding these services.
Medical assistance is available after hours through the National Home Doctor Service.
Patients are encouraged to take advantage of free vaccines made available by the Federal and State Governments. Please ask our nursing staff or your doctor for further details.
Nobody likes to be kept waiting! Our staff do understand and we try to manage all appointments as punctually as possible. However, due to the unpredictable nature of a medical surgery – doctors do frequently run behind time. We regret any inconvenience caused due to these delays. Please feel free to contact our surgery staff to confirm whether your doctor is running on time BEFORE you arrive for your appointment.
Should you no longer require your appointment please let us know. We do charge a NO SHOW fee if you do not arrive for your appointment.
If your require assistance, please feel free to ask one our staff members. They will be happy to help.
Our goal is to provide a quality and professional service in a comfortable and caring environment. We are happy to hear from you – should you have any concerns or suggestions, please telephone, write or email to:
Medicross Brygon Medical
1 Brygon Creek Drive, Upper Coomera, QLD, 4209 Australia
Telephone: 07 5665 9299
Fax: 07 5556 0469
From time to time this Practice invites patients to complete questionnaires on their views of the Practice and ways in which our service can be improved. These surveys are confidential.
We believe that problems are best dealt with through the Practice or alternatively our Head Office.
However, if we are unable to assist, you may prefer to contact the Office of the Health Ombudsman for handling complaints.
Office of the Health Ombudsman: PO Box 13281 George Street, Brisbane Qld 4003, Phone: 133 646
In order to monitor your health and fulfil our ethical and legal responsibilities, we require that you attend your doctor (or if your usual doctor is not available, one of the other doctors) in order to receive further prescriptions for your medications.
Whatever you preferred language, we can help you organise an interpreter to assist with any language barriers. We also arrange interpreters through NABS, National Auslan Interpreter Service, for our deaf patients.
Medicross Brygon Medical uses the Telephone Interpreter Service 1300 131 450 when required. We can organise an “over the phone” service or with 48 hours notice an “on site” service.
Due to time constraints, doctors are not able to take non-urgent phone calls from patients and cannot always return phone calls. It is preferred that patients make an appointment to discuss any concerns a doctor in person. The receptionist will take a message and returning your call will be at the discretion of the doctor. Urgent phone calls will be put through to the doctor or nurse on duty
Further details of our communication policy are available on request from staff. Reception can be emailed at email@example.com